Conocimientos
Familiarity with ITSM/PM/Dev Tools – ServiceNow, JIRA, Bitbucket. Basic understanding of identity and access management (user accounts, permission models, access control). Sound understanding of Cloud Tagging standards and managements
Habilidades
Preferred at least one (1) cloud certification – AWS Certified SysOps Administrator – Associate, Azure (AZ-104 or AZ-303)
Ability to analyze and troubleshoot cloud related issues in an efficient and timely manner
Actividades
Collaborate with Cloud Vendors and Application Teams for Service health issues and resource recovery
Identify, categorize and respond to Network, Security & Compute system events.