Detalles de la Vacante

Softtek helps improve and produce predictable results for top-tier corporations in more than 20 countries. Softtek is the creator and leader of the nearshore industry

3+ yoe leading, developing, and testing ServiceNow solutions and components such as Service Catalog, Incident, Problem, Change, Asset, Release, Knowledge, Performance Analytics etc.

Working knowledge of the IT Asset Management (ITAM) and IT Operations Management (ITOM) suites of capabilities. Background in Java Scripting, XML, HTML, AJAX, CSS, JSON, PERL scripting, REST, and/or SOAP.

Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features. Strong understanding of ITSM processes based on ITIL v3.

Advise teams on design, development and overall best practice configuration of ServiceNow. Provide administrative support to the ServiceNow user base. Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform.

Bachelor's degree in Computer Science or other Information Technology field.

Inglés